Privacy policy

Updated: 24 September 2026

Who is responsible

FOP Klymchuk Serhii Ivanovych, TIN 3124508811, 12 Batozka St., Vinnytsia, Ukraine. Personal data enquiries: info@klymchuk.tech.

Data and purpose

When contacting us, you may provide your name, phone, email or messenger, task description, material, quantity, desired lead time and files. We use these to respond, prepare a quotation and agree an order. Do not submit sensitive personal data. Processing is based on your consent and steps requested before entering into a contract; for orders, it is based on contract performance and applicable legal obligations.

Form and service providers

The form sends enquiry text and attached files to the person handling orders through Telegram. Enquiry text and files are not retained on the site server after transmission. Basket orders send product references, quantities, totals, payment method, delivery address or collection point and your contact details through Telegram. We retain the technical basket order ID and status for up to 30 days; daily counters contain no personal data. To prevent duplicate submissions, we keep a technical request ID and delivery status for 7 days, and a temporary IP hash for rate limiting. Expired technical records are removed on the next enquiry. Messages you send directly by email, Telegram or WhatsApp are also processed by those services under their own policies. Sites and Cloudflare provide technical infrastructure; technical logs may include IP addresses, request times and errors. These services may process data outside Ukraine and the EU.

Retention

We retain enquiries that do not become orders, and their files, for no more than 12 months after the last communication, then delete them from the working storage and correspondence we control. Order documents are retained for periods necessary to perform the contract and comply with applicable law. Service providers determine retention of their technical logs and backups.

Your rights

Contact info@klymchuk.tech to request access, correction, deletion, restriction, objection or portability where applicable. You may withdraw consent without affecting the lawfulness of earlier processing. We may need to verify your identity to handle a request. You may complain to the Ukrainian Parliament Commissioner for Human Rights or another competent data protection authority.

Cookies and local preferences

The basket stores only product references and quantities in browser local storage (klymchuk-cart-v1) until cleared. The site stores theme (kt-theme) and cookie choice (kt-consent) in browser local storage, and language (kt-lang) in a cookie for up to one year. Editor sign-in requires authentication cookies. With consent, UTM parameters and GCLID are stored in browser session storage (kt-attribution) to identify the source of an enquiry. A new campaign visit replaces previous attribution. Data is cleared when the session ends or consent is withdrawn. Google Analytics and Google Ads load only once their IDs are configured and consent is granted. They may receive technical page-view and contact-click data; enquiry text, contact details and files are not sent to them. Change your choice through Cookie settings or clear site data in your browser.

Confidential drawings

Enquiries are accessible to the people handling orders. If your drawings require an NDA, please agree it with us before sending files.

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